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Voicemail

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Office of Information Technology (OIT) Telecommunications

Telephone User Guide: Voicemail

VOICEMAIL
TO ACCESS VOICEMAIL INTERNALLY
Press the Message button or dial 8778. You will be prompted for your security code. Default security code is: CCNY (2269).

TO ACCESS FROM ANOTHER CAMPUS PHONE
  • Press the Message button or dial 8778. You will be prompted for the security code of the phone you are using.
  • Ignore the prompt.  
  • Press * and # and you will be prompted to enter your extension and security code.
TO ACCESS VOICEMAIL FROM ONE OF MULTIPLE EXTENSIONS
If you have more than 1 extension on your phone, to access voicemail for any extension other than the primary extension (the first extension on the far left) you must press * #.

FROM OUTSIDE THE CAMPUS
Dial 212-650-8778, when the greeting answers press # and then enter your extension and security code.

GETTING STARTED
1  Listen to new messages                                             
2  Record a message for another phone number              
3  Phone manager functions (user options)                      
5  Listen to saved messages                                          
*  To quit menu                                                            

PHONE MANAGER (USER OPTIONS)
1  Personal Options                                                  
2  Messaging Options                                               
4  Change your standard greeting                             
6  Change your out-of-office greeting                        
*  To quit menu                                                     

PERSONAL OPTIONS
3  Record you personal greeting                       
4  Change you security code                                 
5  Change your name recording                            

WHILE LISTENING TO OR AFTER LISTENING TO A MESSAGE
2  Forward to (4 digit CCNY numbers only)        
3  Skip back five seconds                               
4  Delete                                                    
5  Save                                                           
7  Skip to the next message                                    
8  Reply (4 digit CCNY numbers only)  
9  Skip ahead five seconds  
Note: If you are NOT calling from a campus phone you need to dial: 1-212-650 + 4 digit extension.

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New York, NY 10031
(212) 650 7000

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