Getting AN E-Mail User Account @ CCNY

• CCNY Web-mail (Pelican: for faculty/staff)
• LIVE@CCNY (citymail: for students)

If you are registered and taking classes, a LIVE@CCNY (Citymail) account has already been assigned to you.

Important Information for All CCNY Students

• For new students: you will automatically be issued a LIVE@CCNY (Citymail) account upon registering for classes.
  
• ALL College announcements are sent only to your Citymail accounts.
• For returning (registered) students: you will be issued a LIVE@CCNY (Citymail) account.
• ALL students: Lookup your user account and/or change passwords for Citymail (username@citymail.cuny.edu) using the User Account Lookup Form.
• User Account Lookup Form
• CCNY E-mail Password Guidelines

Find all information, user login and FAQs for LIVE@CCNY here!

To request an email account, please have your department secretary or chair send a request to emailrequests@ccny.cuny.edu. The information needed to create an account is (if applicable):

First Name
Last Name
Job Title
Department
Bldg./Room No.
Phone

You may also contact the Service Desk for help with faculty/staff accounts in NA 1/301 to have an account made for you. Make sure to bring your staff ID.

Can't Remember Your Password or User ID?

Lookup Accounts for faculty/staff

If you already have had an account created for you once lookup your user account and/or change passwords for Pelican (username@ccny.cuny.edu)
using the User Account Lookup Form:

• User Account Lookup Form     (add the security exception when/if prompted)
• CCNY E-mail Password Guidelines

If you need additional assistance or have email trouble, please contact:

CCNY Service Desk:
T: 212.650.7878
E: servicedesk@ccny.cuny.edu
L: NAC 1/301

The CCNY e-mail web-interface ("pelican") has an online help section which should be your first stop finding answers about setting up your personal e-mail preferences. [Note: The calendar element on the web-interface is currently not available - i.e. does not have full functionality].