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Information about email for users

There are two types of Kent State University email accounts: Microsoft Exchange and KSU-branded GMail.

  • Full-time faculty and all staff members have Microsoft Exchange accounts.
  • Students and part-time faculty have KSU GMail.

When full-time faculty or staff leave the University they must have their mail migrated to a KSU GMail account or they will lose their University account.

Solutions to email issues and questions

Solutions to issues

  • You have been migrated from an Exchange account to a KSU GMail account. You cannot receive email from faculty and staff. People sending you messages may be receiving the messages sent back as "Undeliverable."

Answers to questions

  • How do I configure my Outlook at home to connect to my email account?
  • How do I access my email without having access to Outlook?
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