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V. Securing Our Financial Future

IMAGE: cent

5.1 Aggressively grow fundraising, and create a culture of philanthropy

  • Build on collaborative funded research (Research and Sponsored Programs)
  • Institutionalize a culture of philanthropy on campus and among alumni (Institutional Advancement)
  • Emphasize development of our leadership gift prospect pool (Institutional Advancement)
  • Achieve athletic campaign priorities and annual fundraising goals (Intercollegiate Athletics)
  • Broadly promote the benefits of investing in Kent State (University Relations)
  • Enhance GivetoKent online functionality for giving and fulfilling pledges (Information Services).

5.2 Develop and achieve a strategic enrollment plan for the next decade

  • Strengthen various targeted areas of undergraduate student enrollment (Enrollment Management and Student Affairs; Academic Affairs)
  • Target academically motivated students in target markets (University Relations).

5.3 Meet budget targets (all divisions – a few specific examples noted)

  • Transition to Responsibility Centered Management (RCM) model to improve bottom line (Academic Affairs; Business and Finance)
  • Continue effective budget management practices to enhance revenue (Enrollment Management
  • and Student Affairs)
  • Explore new areas of revenue generation (Intercollegiate Athletics).

5.4 Manage our resources carefully to deliver strategic priorities with a high return on investment (all divisions – a few specific examples noted)

  • Re-engineer academic administrative process (Academic Affairs)
  • Manage unit resources to deliver priorities (University Relations)
  • Continuously improve customer service (Business and Finance)
  • Realign debt portfolio to include fixed interest bonds (Business and Finance)
  • Review administrative overhead values for auxiliary operations (Business and Finance).

5.5 Fully implement and refine Responsibility Centered Management

  • Transition to Responsibility Centered Management (RCM) model to improve bottom line (Academic Affairs; Business and Finance)
  • Implement unified RCM model including external research funding (Research and Sponsored Programs)
  • Deliver client services aligned with RCM (University Relations)
  • Realign policies to reflect strong guiding principles/language compatible with RCM (Business and Finance)
  • Implement budgetary and financial tools in support of RCM (Information Services).

5.6 Improve core business systems and processes, with particular attention to operationalizing a “Year of Yes”

  • Upgrade and simplify management reporting (Academic Affairs)
  • Ensure that the “Year of Yes” philosophy is part of all divisional activities (Institutional Advancement)
  • Implement new business processes in University Communications and Marketing (UCM) to enhance service delivery (University Relations)
  • Review the university’s investment policies (Business and Finance)
  • Audit, evaluate and restructure the Purchasing Card program (Business and Finance)
  • Improve processes, systems, and infrastructure to provide high levels of efficiency, quality, and cost effectiveness by regularly assessing HR efficiency and involving stakeholders (Human Resources)
  • Upgrade the Banner Enterprise Resource Planning (ERP) to provide increased functionality and features (Information Services)
  • Implement server optimization strategy and model to manage storage growth (Information Services)
  • Continue to update disaster recovery solution for tier-one services, including emergency website, e-mail, and other core applications (Information Services).

5.7 Use information technology innovations to create state-of-the-art business processes

  • Begin the process of implementing paperless processes (Academic Affairs)
  • Collaborate with Information Services to enhance key service delivery processes/systems, most notably the Banner upgrade (Enrollment Management and Student Affairs)
  • Enhance Kent State’s online presence (University Relations)
  • Leverage technology by facilitating the development and implementation of systems that improve customer service, streamline workflow, reduce redundancy, eliminate paperwork and time-intensive processes, and enhance system data integrity (Human Resources; Information Services)
  • Provide advanced, integrated and mobile communication services: unified communications and messaging (Information Services)
  • Implement an identity management solution (Information Services)
  • Move to a standard, secure managed desktop model across the university (Information Services)
  • Facilitate Northeast Ohio data center consolidation assessment (Information Services).
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