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Phone directory
*To search for student contact information, login to FlashLine and choose the "Directory" icon in the FlashLine masthead (blue bar).

Accounts, Access and Passwords
Accounts, Access and Passwords

Access university systems, troubleshoot forgotten passwords, request guest accounts and more.

Computers, Hardware and Printing
Computers, Hardware and Printing

Request new computer hardware, request changes to current hardware, learn how to dispose of or remove existing hardware and find public computer labs and printers.

Educational Tools, Online Learning and Classroom Technology
Educational Tools, Online Learning and Classroom Technology

Discover tools and services and technology for classroom learning, online learning, video conferencing, course development and more.

Email, Calendar and Listserv
Email, Calendar and Listserv

Access services relating to student and employee email, instant messaging, contact lists, calendaring, listservs and other collaboration tools.

Enterprise Application Support, Development and Banner
Enterprise Application Support, Development and Banner

Request maintenance, support and development for university enterprise services, administrative systems (such as Banner), databases, document imaging tools and reporting applications.

Help, Desktop Support and Training
Help, Desktop Support and Training

Get help, service and training for university-owned and personally-owned technology, computers, mobile devices and software.

Networks, Internet and Wireless
Networks, Internet and Wireless

Request service and hardware support for setting up and maintaining connections to the university network, wireless internet (FlashZone) and virtual private network (VPN).

Off Campus Working and Learning
Off Campus Working and Learning

Access university services and resources remotely from off campus, install software for use on your home computer and discover web-based learning and collaboration tools.

Project Management and Consulting
Project Management and Consulting

Get in touch with the project management office for planning, coordinating, management and consulting for your current and future IT-related projects and needs.

Safety and Security
Safety and Security

Access or request services that ensure your software, applications and access procedures are safe and secure.

Servers, Backup and Monitoring
Servers, Backup and Monitoring

View available technology storage options, request additional storage, backup and restore personal or enterprise data and request IT systems monitoring.

Software and Applications
Software and Applications

Find, download or install Kent State University software and applications, purchase or license discounted software or find out how to receive software-related support and troubleshooting.

Telephones, Cable TV and Communication
Telephones, Cable TV and Communication

Kent State University’s unified communications platform allows you to take advantage of services for voice, data, video, chat, mobile communication and more.

Websites and Content Management
Websites and Content Management

Learn more about services related to the university content management system, knowledgebase, mobile application development, FlashLine portal, web applications and web sites.

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