Summer Semester Hours
Monday - Friday
9 a.m. - 5 p.m.
No Appointment Necessary
Our TECH Team
The Tech Spot TECHnicians include full-time staff and students, ready to assist you with your personal computing needs. They are given exceptional training and many of them stay with us through graduation.
Student TECHnicians from The Tech Spot have earned full-time jobs and internships at many top companies and organizations, including Apple Inc., The J. M. Smucker Company, Newell Rubbermaid, Case Western Reserve University, EMC, The Walt Disney Company, Progressive Insurance, and right here at Kent State University.
Become the next member of our team.
Find out more about job opportunities at The Tech Spot, and allow us lead you to Experience for Life.
TECH Team Members
Noah is a third year student majoring in Computer Information Systems. He hopes to work in IT management or enterprise systems after receiving his degree. He's worked with The Tech Spot since Spring 2011.
Favorite TECHnology: Chumby
Fun facts: Prefers tea to coffee
Certification(s): Dell and Apple Certified
Kevin is a 3rd year Computer Information Systems major. He plans on finding a job in IT support upon graduation. He's worked with The Tech Spot since Fall 2011.
Favorite TECHnology: Android, Digital SLR's
Fun facts: Enjoys photography, Pokémon, Reddit, and action movies
Joe is a 3rd year Economics and Computer Information Systems dual-major. After graduation, he plans to pursue a master's degree. He's worked with The Tech Spot since Fall 2011.
Favorite TECHnology: Smart phones
Fun facts: Big soccer fan
Eric is a junior Computer Science major and Applied Math minor at Kent State. After school he hopes to write code or perhaps go to grad school. He's worked with The Tech Spot since Fall 2011.
Favorite TECHnology: Ubuntu, Spotify, Python
Fun facts: "I love to go to punk shows."
Nathan is a senior Digital Sciences major with a minor in Computer Information Systems. After graduation, he'd like to work in IT and user experience / web design. He's worked with The Tech Spot since Fall 2011.
Favorite TECHnology: Powerful GPUs, high resolution displays, the Internet
Fun facts: "I play lots of guitar, especially metal and progressive rock, love basketball and spontaneous traveling."
Josh is a junior Computer Information Systems major, minoring in Criminology and Justice Studies. He wants to go into cyber crimes when he's finished when school. He's also Comptia A+ certified. He's worked with The Tech Spot since Fall 2012.
Favorite TECHnology: The Internet, Kindle Fire and Android
Fun Facts: Huge baseball fan
Katelyn is a junior Computer Science and Photo Illustration major. She plans to find a job that she enjoys and that allows time for travel after graduation. She's worked with The Tech Spot since Fall 2012.
Favorite TECHnology: Canon 40D
Fun Facts: I'm an avid runner and outdoor enthusiast. I also enjoy singing and playing my ukulele.
Chance is a sophomore Computer Science major with a minor in Mathematics. After graduation he'd like to go into video game design. He's worked with The Tech Spot since Fall 2012.
Favorite TECHnology: iPod, uTorrent
Fun Facts: I rode a giraffe once and I can speak German. I'd like to live in Switzerland someday.
RON DEAR, IT User Support Analyst
Ron is responsible for supervising the students working at Tech at Night, as well as assisting and supervising students at The Tech Spot. He continually helps to improve the customer service and quality of technology services at Kent State. He's worked with The Tech Spot since the summer of 2012.
Favorite TECHnology: Arduino and all the open source hardware that goes with it
Fun Facts: I really enjoy programming and especially like developing little web applications that keep track of data and display it in a useful manner.
Certification(s): Apple Certified
MIKE CARSON, Sr. IT User Support Analyst
Mike received his Bachelor's and Master's degrees from Kent State University in Computer Technology with a Networking concentration. He's worked full time for The Tech Spot since 2008, overseeing operations and managing warranty computer repair and processing.
Favorite TECHnology: UNIX web servers and Promise Pegasus R6
Fun Facts: Interests include travel, photography and hiking
Certification(s): Dell and Apple Certified
WENDY SHIH, Manager of Information Technology
Wendy has been with Kent State University for 15 years. She holds an MBA in Management & Information Systems. At The Tech Spot, she works to smooth out the wrinkles, strategize, plan, implement, promote, hire and oversee operations. She also manages the online and phone operations of Kent State University's Technology Help Line (672-HELP), the Online Technology Support Center (support.kent.edu) and the Technology Helpdesk.
Favorite TECHnology: The World Wide Web and its evolution