University of Florida

DHNet Internet Services

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Get Help

If you are having trouble with your DHNet Internet Service, please use one of the help options below. These services are available at no additional cost to UF residents . Our main goal is to get you connected to our services and keep you connected. There may be times though when the type of service requested is outside of our offering and you may be referred to the UF Computing Help Desk.

DHNet@Home Support Program

DHNet@Home provides different ways residents can seek support with their internet connection issues through the following:


We have created a library of tutorials for various tasks related to connecting to DHNet. All of the necessary information from how to keep your computer up to date to connecting a video game system can be found within our tutorials. Click here for access to the DHNet tutorials.

Frequently Asked Questions

Here is a categorized list of solutions to questions we encounter often. Please check this list before seeking support.




Internet Connection Information

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What is this view?

You are using a dynamic assistive view of the University of Florida site. It has all the same data and features of the original site but formatted just with assistive users in mind. It has links and content reorganized to aid assistive users and has controls at the bottom under assistive options that allow you to control key aspects such as font size and contrast colors etc.
This is not a separate text-only site, it's a dynamic view that uses unique technology from Usablenet to give assistive users better, more accessible access to the same content and features as all users that use the graphic view of the site.

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Open the original version of this page.

Usablenet Assistive is a Usablenet product. Usablenet Assistive Main Page.